What Was Said

Significant quotes from recent decisions.

“I am compelled to return to the Board's reasons.  Although lengthy, they were anything but clear.  After participating in a long process, a complainant should not be at risk of having a finding of discrimination set aside because of a board's imprecise reasoning.  Similarly, a respondent who has been found to have discriminated, is entitled to know what aspects of its behaviour attracted censure, so that those conclusions may be addressed remedially or meaningfully challenged on appeal, if so advised.  Neither parties, this Court, nor those interested in a human rights decision should have to struggle to ascertain a board's intention.”


Human Rights Digest 17-7, October 2016

“[A] blanket policy to deny funding for all matters arising out of human rights complaints can, in some cases, have a discriminatory result for persons with certain disabilities. Persons who lack the ability to prepare and present their complaints are entitled to accommodation to the point of undue hardship. Persons like Ms. Portman, must have meaningful access to the human rights complaint process. The Legal Services Board's blanket policy does not allow for these important individual distinctions. It is up to the Government of the Northwest Territories to develop appropriate policies which are in accordance with this decision and the Human Rights Act”.


Human Rights Digest 17-7, October 2016

"We therefore find that we cannot award damages for injury to dignity, feelings and self-respect. There is no evidence of bad faith or abuse of power, and conduct on the part of government cannot be said to have been clearly wrong simply because this Tribunal determines, after the fact, that it is discriminatory.

Human Rights Digest 17-6, August/September 2016

"I am not satisfied, on the facts of this case, that an adjudicator appointed pursuant to the Code is a better fit for determination of the dispute. The issues raised in this case are matters that are routinely decided by labour arbitrators, involving determinations as to whether there was just cause to dismiss the complainant, whether the complainant breached the terms of the MOA, whether the complainant established a prima facie case of discrimination on the basis of disability, and if a case of prima facie discrimination was made out, whether the applicant established that it made reasonable efforts to accommodate the complainant to the point of undue hardship and/or the conditions it imposed were bona fide occupational requirements.

Human Rights Digest 17-5,July 2016

"The hearings in this matter were held in a spirit of reconciliation, with an overarching goal of maintaining an atmosphere of peace and respect. Respect for all involved was paramount and, given the nature of the case, respect for Aboriginal peoples not only participating in the proceedings, but also following the proceedings in person and on the Aboriginal Peoples Television Network. Fostering this atmosphere of peace and respect is of paramount importance considering the Tribunal's key role in determining fundamental human rights and in safeguarding the public's confidence in the administration of justice, especially for Aboriginal peoples.

In dealing with the remaining remedial issues in this case, we should continue to aim for peace and respect. More importantly, I urge everyone involved to ponder the true meaning of reconciliation and how we can achieve it. I strongly believe that we have an opportunity, all of us together, to set a positive example for the children across Canada, and even across the world, that we are able to do our part in achieving reconciliation in Canada. My hope and goal is that, for generations to come, people will look at what was done in this case as a turning point that led to meaningful change for First Nations children and families in this country. We, the Panel and parties, are in a privileged position to continue to contribute to this change in a substantial way.

On this journey towards change, I hope trust can be rebuilt between the parties. Effective and transparent communication will be of the utmost importance in this regard. Words need to be supported by actions and actions will not be understood if they are not communicated. Reconciliation cannot be achieved without communication and collaboration amongst the parties. While the circumstances that led to the findings in the decision are very disconcerting, the opportunity to address those findings through positive change is now present. This is the season for change. The time is now.

Finally, in keeping with the spirit of reconciliation and expediency in this matter, the Panel had hoped the parties would have met a few times by now and discussed remedies. Each party has information and/or expertise that would assist those discussions and be of benefit in resolving this matter more expeditiously. While the Panel was required to issue this ruling, it continues to encourage the parties to meet and discuss the resolution of this matter. As always, the Panel is available to assist and remains committed to overseeing the implementation of its orders in the short and the long term.”

Human Rights Digest 17-4, May/June 2016

"I also find the applicant's miscarriage is a disability. I acknowledge that a miscarriage may be covered under the ground of sex or as an intersection of sex and disability. It also is not a common ailment, and it is certainly not transitory. It is clear from the applicant's testimony that she continues to experience significant emotional distress from the miscarriage even today.”

Human Rights Digest 17-3, April 2016

"The Tribunal's reasons leading to his conclusion that APEGA could have accommodated Mr. Mihaly and others sharing his characteristics are rife with logical errors, findings of fact that are not supported by the evidence, and failures to take into account relevant considerations. From the Tribunal's unreasonable interpretation of the [EGP Regulation], to his unsupported assumption that the FE Exam disproportionately excludes foreign trained engineers from being registered with APEGA, to his failure to appreciate that demonstrated entry level engineering competence is reasonably necessary to safe practice as a professional engineer, and his failure to consider relevant factors in the assessment of undue hardship, it is clear that his conclusion regarding accommodation falls outside the range of acceptable outcomes that are defensible in light of the facts and law; and as such was unreasonable ...”

Human Rights Digest 17-2, February / March 2016

"In terms of ensuring reasonably comparable child and family services on reserve to the services provided off reserve, the FNCFS Program has a glaring flaw. While FNCFS Agencies are required to comply with provincial/territorial legislation and standards, the FNCFS Program funding authorities are not based on provincial/territorial legislation or service standards. Instead, they are based on funding levels and formulas that can be inconsistent with the applicable legislation and standards. They also fail to consider the actual service needs of First Nations children and families, which are often higher than those off reserve. Moreover, the way in which the funding formulas and the program authorities function prevents an effective comparison with the provincial systems.”

Human Rights Digest 17-1, January 2016

"[T]he respondent store argued that Ms. Balachandra could not have racially profiled and discriminated against the applicant because she is also a racialized woman. Ms. Balachandra is South Asian. I disagree. In my view, it is not in dispute among well-informed, reasonable persons that racial stereotypes about persons of Black African descent exist in South Asian communities in both South Asia and Canada. Furthermore, South Asian individuals in Canada who hold such stereotypes and are in positions of power in employment, services or housing undoubtedly have the capacity to discriminate against Black individuals.”

Human Rights Digest 16-8, November / December 2015

"I have concluded that race-based stereotypes played a role and, in some cases, a significant role, in the BCVMA's dealings with the complainants, including negative generalized views about the credibility and ethics of Indo-Canadians in relation to their veterinary practices. I find there was clear evidence of such views held by persons of influence in the BCVMA, that the BCVMA was aware, or ought reasonably to have been aware of this, and that it largely ignored, and condoned, the expression of such views. The result was a poisoned relationship between the BCVMA and the complainants, which the BCVMA then blamed entirely on those individuals claiming that they were 'playing the race card'.”

Human Rights Digest 16-6, August / September 2015
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